GARAGE DOOR REPAIR

R&S provides emergency garage door service in Hayward and the surrounding areas, 7-days a week, 24-hours a day. If you’re in a bind, give us a call directly at (510) 560-7351, anytime of the day or night, and one of our technicians will be there to help

Common Garage Door Problems
  • Broken Garage Door Spring (s)

  • Stripped Gear

  • Garage Door Reversing

  • Garage Door Off Track

  • Garage Door Making Irregular Noise

  • Damaged Garage Door Section(s)

  • Garage Door Won’t Open or Close

  • Garage Door Remote Doesn’t Work

  • Garage Door Lights Don’t Work Properly

Garage Door Maintenance
  • Tighten all nuts and bolts

  • Lube all hinges, rollers, bearings, springs

  • Check door balance and adjust as necessary

  • Check all safety devices for proper operation

  • Examine the cables for wear and fraying

  • Check/reset operator limits as needed

  • Lube motor rail

  • Test all remotes and wall button

Frequently Asked Questions

The remotes aren't working


The “lock” feature on your wall button was accidentally engaged. Press it and hold it down for three, full seconds and see if that does the trick. If not, you may need to re-program your remote.




My remote operates the neighbor’s garage, or vice versa


Whenever a new garage door is installed, there’s a chance a neighbor’s remotes share the same frequency. This can also happen whenever you replace a remote control or key fob. All you have to do is re-program the remotes, and that should do the trick. Then, walk outside, use them – and keep an eye out up and down the street to make sure you have a unique combination engaged.




The motor runs but the door doesn’t move


This means the door is disengaged from the operator. See if you can manually lift the door. If so, it’s disengaged. To re-engage it, simply use the red emergency release cord, suspended from the track and move the door up halfway. Then, hit the wall button and the door should reattach itself. If it doesn’t re-engage, or that doesn’t seem to be the problem, refer to the owner’s manual. You may have a stripped gear or carriage, in which case a professional should be called. If it doesn’t re-engage, or that doesn’t seem to be the problem, refer to the owner’s manual. You may have a stripped gear or carriage, in which case a professional should be called.




My garage door is making a hideous, screeching sound


Yes, it is awful – and it’s a sign the door track requires lubrication and – potentially – an adjustment the door hasn’t been serviced in a while. Use silicone spray to lubricate all of the door’s moving parts. If your door is older, the worn, steel ball bearing rollers might be the culprits, in which case replacing them with nylon-coated rollers is the solution.




The door starts, stops and reverses – while the light flashes and blinks


Oops! Sounds like someone or something knocked the laser safety sensors out of whack. Typically located at the base of each side of the track, these sensors have to be aligned to communicate.




There’s a gap under the garage door that didn’t used to be there


In some cases, this is simply a concrete issue – has it cracked, settles, bubbled up, or eroded? In other cases, you may need a limit adjustment or a new astragal. If the concrete isn’t the issue, contact us to schedule a service appointment.




My door only opens about a foot and slams back down. I heard a loud bang and now my door won’t open.


You probably have a broken spring. Call an expert for this type of service, as it can be very dangerous without the right tools and expertise.